Administration Assistant Apprenticeship
About the role
- Provide day-to-day administrative support across the organisation
- Manage emails, documents, records, spreadsheets and internal systems
- Support learner enrolment, onboarding and training administration
- Communicate with learners, employers, tutors and other stakeholders
- Maintain accurate information within CRM and management systems
- Prepare documents, reports and information for colleagues and managers
- Help coordinate meetings, training sessions, diaries and other activities
- Use AI tools to support research, drafting, data handling and administrative tasks
- Identify repetitive or inefficient processes that could be improved through AI and automation
- Help design, test and implement simple automated workflows
- Review the effectiveness of digital and automated processes and suggest improvements
- Work with colleagues to explore new ways AI and technology can improve SECCTA’s operations
Working week
Monday- Friday 09:00- 17:00
Skills
Training & development
Training will primarily take place at SECCTA Limited’s workplace, allowing the apprentice to combine structured learning with practical application in their role.
The apprentice will receive monthly workplace visits from their allocated apprenticeship tutor, alongside regular training, coaching and support from SECCTA’s internal Training and Development team.
SECCTA Limited will provide a supportive workplace training environment where the apprentice can apply their learning to real business activities and projects.
The apprentice will have access to SECCTA’s internal Training and Development team throughout their programme, alongside their allocated apprenticeship tutor. Regular progress reviews will be used to monitor development, agree objectives and identify opportunities to apply learning within the workplace.
Successful completion of the apprenticeship could lead to a permanent role and further career progression within SECCTA Limited. Opportunities may include progression into AI and automation, business improvement, operations, project support or more senior administrative roles. The Level 4 qualification will provide a strong foundation for a career combining business operations with emerging technology.
Things to consider
- An enhanced Disclosure and Barring Service (DBS) check will be required due to the nature of our work within health and social care environments
- The role is primarily office-based, although occasional travel to employer or other workplace locations may be required
- A full, clean UK driving licence and access to a car would be beneficial but is not essential
- Applicants should be comfortable travelling independently when required
- Due to the location of our office, travelling by car may be more convenient than public transport
About SECCTA LIMITED
SECCTA Limited is an independent training provider specialising in apprenticeships and professional development. We work closely with employers and learners across a range of sectors, including health and social care, to deliver high-quality, practical training that supports people and organisations to develop.
We are a growing and forward-thinking organisation with a strong focus on quality, innovation and the use of technology to improve the way we work. As a training provider ourselves, learning and development is at the heart of our organisation, and employees are encouraged to develop their skills, contribute ideas and take on new responsibilities.
The successful apprentice will join a supportive team and gain experience across different areas of the business while having the opportunity to contribute to SECCTA’s continued development and use of AI and automation.