AI & Business Operations Apprentice
About the role
We are looking for a highly motivated and curious AI & Business Operations Apprentice to work across multiple areas of the business while helping Arca identify, develop, and implement AI-driven tools and systems.
This is not a traditional administration apprenticeship. The role is designed for someone who is excited by:
- AI and emerging technology
- Process improvement
- Automation
- Data and operational efficiency
- Learning how a scaling business operates end-to-end
You will gain exposure across:
- Operations
- Commercial & Sales
- Customer Service
- Finance
- Marketing
- Technology & Systems
A key part of the role will focus on helping Arca explore and implement practical AI solutions that improve internal efficiency, reporting, customer experience, and decision-making.
Key Responsibilities:
AI & Systems Development
- Support the identification of opportunities to introduce AI tools across the business
- Help research, test, and implement AI platforms and automation solutions
- Assist with integrating AI into workflows, reporting, customer communications, and operational processes
- Work with teams to identify repetitive tasks that can be automated or improved
- Help document and improve internal business processes
- Support adoption and training of new tools and systems
Cross-Functional Business Support
- Support operational and commercial teams with day-to-day projects
- Assist with reporting, data analysis, and process tracking
- Contribute to internal improvement initiatives across departments
- Help maintain CRM, operational systems, and internal documentation
- Support leadership with ad hoc projects and business initiatives
Data & Insight
- Assist in analysing business data and identifying trends or inefficiencies
- Support dashboard and reporting improvements
- Help produce presentations, summaries, and business insights
Working week
08:30 - 17:30, Monday to Friday, with one hour for lunch.
Skills
Required qualifications
Training & development
As part of their apprenticeship, the successful candidate will complete off-the-job training, dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.
Your learning will take place at the South Central Institute of Technology, which offers benefits such as:
- Quality teaching and support
- Project-based learning, co-delivered by employers
- State-of-the-art facilities with plenty of tech equipment available
What You’ll Gain
- Exposure across all major business functions
- Hands-on experience implementing AI and automation in a real business environment
- Mentorship from senior leadership
- Experience working in a fast-growing life science logistics company
- Development of commercial, operational, and technical skills
- Opportunity to help shape how AI is used within the business
Things to consider
To be eligible for this apprenticeship, you must meet the following residency criteria: You must have lived in the UK, the British Overseas Territories, or Crown Dependencies (Channel Islands and Isle of Man) for at least three years prior to the start of the apprenticeship.
- 5 GCSEs Grade 4/C including English and maths or equivalent
- Level 3 qualification in Business and/or related IT subject
The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.
About ARCA BIOLOGISTICS LIMITED
Arca BioLogistics is a specialist life science and healthcare logistics provider supporting pharmaceutical, biotech, diagnostics, clinical research, and healthcare organisations across the UK and internationally.
We deliver time-critical, temperature-controlled, and GDP-compliant logistics solutions with a strong focus on service quality, visibility, technology, and customer experience.
As a growing business, we are investing heavily in operational efficiency, automation, and AI-enabled ways of working. This role is a unique opportunity to help shape how AI is practically implemented across a fast-moving, technology-driven business.