Finance
Insurance Apprenticeship Programme 2027 - Commercial Insurance
Howden
Location
Maidstone
Salary
£23,000 per year
Duration
18 months
Hours per week
40h
Positions available
1
Level
Level 3 – Advanced
Qualification
Level 3
Start date
1 September 2027
Application deadline
13 November 2026
Vacancy reference
R0019693
Minimum grades
GCSE English grade 4, GCSE Maths grade 4
Disability Confident
✓ Yes
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
Join Howden's Commercial Insurance Apprenticeship Programme as an Insurance Account Handler. You'll work alongside experienced colleagues in the Commercial & Schemes division, supporting clients with their insurance policies. The role involves drafting professional correspondence, speaking with clients and insurers, managing policy information, and building long-term relationships. You'll complete an 18-month structured development programme while working in a permanent role, expected to be in the office at least 4 days per week.
Requirements
Must have full and unrestricted right to work in the UK. Must have lived permanently in the UK for the last 3 years. Must have achieved grade C/4 in GCSE English and Maths. Must not already hold a qualification that significantly overlaps with the apprenticeship content. No insurance experience needed.
Working week
Full-time permanent role with expectation to work in office at least 4 days per week
Skills
communicationclient relationship buildingproblem-solvingattention to detailorganisationprofessional correspondenceresilienceteamwork
Required qualifications
Essential
GCSE · English · Grade 4
Essential
GCSE · Maths · Grade 4
Essential
Apprenticeship · Insurance · Grade Level 3
Training & development
18-month development programme including: learning foundations of commercial insurance and Account Handler role; drafting professional email correspondence; building confidence in client and insurer communication via phone and email; gathering and sharing policy information; maintaining accurate client records; managing policy amendments and renewals; structured induction and learning throughout the programme.
Company benefits
£23,000 salary with generous pension scheme. 25 days annual leave plus bank holidays. Fully funded professional qualifications relevant to role. Structured learning and development through 18-month apprenticeship programme. Access to discounted personal health policies, wellbeing support, and range of employee benefits and insurance products. Reasonable accommodations available including flexible hours and hybrid working options (where applicable).
Things to consider
Must be able to commute to Maidstone office and work at least 4 days per week on-site. Only one application allowed per apprenticeship programme for 2027 intake. Application process includes online form, gamified assessment, pre-recorded video interview, and in-person assessment centre (travel costs covered).
About Howden
Howden is a global insurance group with employee ownership at its heart. Founded in 1994 with 3 people and a dog, now employs 23,000+ employees across 56+ countries. A leading global insurance group managing $37bn of premiums for clients. Largest shareholder group is employees, supported by three minority growth-equity partners. Known for strong employee-owned culture, collaboration, and employee retention.
Website
www.howden.com