Sales & Retail
Customer Service Apprenticeship - Sheffield Specsavers
SPECSAVERS OPTICAL SUPERSTORES LIMITED · SPECSAVERS OPTICAL SUPERSTORES LIMITED
Location
Sheffield
Postcode
S1 4PA
Salary
£17,101.92 a year
Duration
1 Year
Hours per week
40h
Positions available
1
Level
Level 2 – Intermediate
Qualification
Customer service practitioner (level 2)
Start date
20 October 2026
Application deadline
6 October 2026
Posted
22 September 2026
Vacancy reference
2000054836
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids/glasses are ready or delayed as appropriate
Requirements
Functional Skills in maths and English if required
Working week
Days and shifts to be confirmed- full-time to include weekend working.
Skills
Communication skillsOrganisation skillsAdministrative skillsTeam working
Required qualifications
Essential
GCSE · Maths · Grade 9-4 (A*- C)
Training & development
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills in maths and English (if required)
- Blended on / off-the-job training and location to be confirmed
Future prospects
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Things to consider
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position; you must not have worked in the customer service sector before.
About SPECSAVERS OPTICAL SUPERSTORES LIMITED
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.