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Engineering

Customer Service Engineering Degree Apprenticeship

Airbus Operations Limited · Weston College and University of the West of England
Location
Bristol
Salary
£23,245 per year
Duration
4 years and 3 months
Hours per week
35h
Positions available
1
Level
Level 6 – Degree
Degree awarded
BEng (Hons) Aerospace Engineering
Start date
1 September 2027
Application deadline
4 January 2027
Vacancy reference
JR10429178
Minimum grades
112 UCAS points or above: 3 A Levels BBC with Maths at B or above AND Physics or Chemistry at C or above; GCSE Maths and English Grade 5/B minimum

About the role

Launch an exciting career by joining our Airbus Apprenticeship programme! Customer Services Engineering Apprentice - you will be the face of Airbus in front of our customers providing support and assistance with technical queries and new solutions ensuring customer satisfaction with every interaction. Your journey begins with a nine-month vocational foundation diploma. Afterward, you'll join our experts at Filton, diving into real engineering work on our Commercial Aircraft Programmes. You'll be assigned to a department with incredible career potential, including: Scheduled Maintenance, Service Bulletins Retrofit solutions, Ground Support Equipment & Tooling, Technical Data, Spares Engineering, and Supplier Management. You'll gain deep technical expertise within your core area and develop a diverse skill set through rotations in various Customer Service departments.

Requirements

Minimum 112 UCAS points: 3 A Levels BBC or above with Maths at B or above AND Physics or Chemistry at C or above, with a further level/AS-Level/BTEC Diploma; OR BTEC Extended Diploma in Aeronautical Engineering, Advanced Manufacturing in Engineering, Construction and the Built Environment, Electrical/Electronic Engineering, Engineering, Land-based Technology, Manufacturing Engineering, Mechanical Engineering, or Operations and Maintenance Engineering - minimum grade DMM or D; OR T Levels – Minimum of Merit overall in Engineering and Manufacturing, additional qualification in Maths at Level 3 preferable but not essential. GCSE Maths and English (Language and Literature) – Minimum of Grade 5/B. Must demonstrate natural curiosity, ability to manage problems and communicate effectively, passion about Aerospace and shaping the sustainable future of the civil aircraft market. Subject to BPSS check and potentially UK SC-level Security Clearance or Export Control. Must have current legal authorisation to work in the United Kingdom. Must be eligible for levy funding.

Working week

35 hours per week with half day Fridays

Skills

Technical problem-solvingCommunicationEngineering designMaintenance proceduresCustomer supportProject coordinationDocumentation and technical data

Required qualifications

Essential
A Level · Maths · Grade B
Essential
A Level · Physics or Chemistry · Grade C
Essential
A Level · Any · Grade C
Essential
GCSE · Maths · Grade 5
Essential
GCSE · English Language and Literature · Grade 5
Essential
BTEC Extended Diploma · Aeronautical Engineering, Advanced Manufacturing in Engineering, Construction and the Built Environment, Electrical/Electronic Engineering, Engineering, Land-based Technology, Manufacturing Engineering, Mechanical Engineering, or Operations and Maintenance Engineering · Grade DMM or D
Essential
T Level · Engineering and Manufacturing · Grade Merit
Desired
T Level · Maths Level 3 · Grade Any

Training & development

Nine-month vocational foundation diploma followed by real engineering work on Commercial Aircraft Programmes. Work placements across Customer Service departments including Scheduled Maintenance, Service Bulletins Retrofit solutions, Ground Support Equipment & Tooling, Technical Data, Spares Engineering, and Supplier Management. Significant placement flexibility with rotations in various departments.
Additional training
Excellent training opportunities covering a variety of subjects, extracurricular education and community projects designed to broaden experience and help develop professional and personal skills.
Future prospects
Gain BEng (Hons) Aerospace Engineering degree with no fees whilst acquiring new skills through vocational training. Develop deep technical expertise and diverse skill set across multiple Customer Service departments, positioning you for a successful and impactful career in aerospace engineering.

Company benefits

35 hours per week with half day Fridays, 25 days holiday plus bank holidays, pension, success share, and many more flexible benefits. Airbus is committed to achieving workforce diversity and creating an inclusive working environment.

Things to consider

If you are on predicted grades, your offer will be conditional to achieving the position's requirements before the apprenticeship start date. You will be subject to a BPSS (Baseline Personnel Security Standard) check and may need to gain UK SC-level Security Clearance or Export Control depending on the role. You must have current legal authorisation to work in the United Kingdom for the full duration of the programme. Airbus apprenticeship roles do not meet the minimum requirements set by UK Visas & Immigration to enable sponsorship of migrant workers. Successful candidates must be eligible for the levy funding.

About Airbus Operations Limited

Airbus Operations Limited. Launch an exciting career by joining our Airbus Apprenticeship programme! Our Apprentices receive second to none training, gaining the necessary skills, knowledge and experience to enable you to make an immediate contribution when you enter the workforce. An Airbus apprenticeship offers you the opportunity to gain qualifications with no fees, whilst acquiring new skills through vocational training, and a competitive salary. Customer Services is responsible for supporting the entire Airbus fleet through providing in-service solutions, maintenance requirements and procedures while ensuring continued airworthiness and safety of the flying fleet.
Contact email
apprentices@airbus.com
If this one works out

This role is in Bristol. If you'd be moving for it, a room in a shared house there typically runs £650–£900 a month.

What rent could you afford on £23,245?Moving to BristolRenting at 18