Technology
ICT Apprentice
KAINUU LTD · NOWSKILLS LIMITED
Location
Stockport
Postcode
SK1 1AA
Salary
£15,600 a year
Duration
1 Year 4 Months
Hours per week
37.5h
Positions available
1
Level
Level 3 – Advanced
Qualification
Information communications technician (level 3)
Start date
6 December 2026
Application deadline
6 November 2026
Posted
5 October 2026
Vacancy reference
2000057336
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
- Provide first-line technical support to colleagues across the business
- Diagnose and resolve hardware, software and network issues
- Set up and configure laptops, desktops, mobile devices and peripherals
- Support Microsoft 365 applications, user accounts and access permissions
- Install and maintain Windows operating systems and business software
- Assist with network infrastructure, connectivity and troubleshooting
- Help maintain IT equipment, asset registers and documentation
- Support cybersecurity best practices, including device security, system upgrades and technology deployments
Working week
Monday- Friday. Full-time position. Times to be confirmed.
Skills
Communication skillsIT skillsCustomer care skillsProblem solving skillsTeam workingInitiative
Training & development
Additional training
- Apprenticeships include time away from working for specialist training
- You’ll study to gain professional knowledge and skills
Future prospects
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab)
- Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs
Things to consider
- Has a genuine interest in IT and emerging technologies
- Enjoys problem-solving and investigating technical issues
- Has a keen interest in areas such as networking, cloud computing, cybersecurity or hardware
- Is organised, motivated and eager to learn
- Has excellent communication and customer service skills
- Can work effectively both independently and as part of a team
- Has a positive attitude and a willingness to develop new technical skills
About KAINUU LTD
Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.
Website
nowskills.co.uk/