AI & Automation Apprentice
About the role
- Assist in analysing business processes to identify opportunities for automation, AI support or workflow improvement.
- Support the design, build, testing and deployment of RPA bots using approved automation platforms.
- Help develop AI-enabled solutions such as intelligent workflows, document processing, chatbots, prompts, co-pilot or decision-support tools.
- Translate business requirements into clear process maps, user stories, test scripts and solution documentation.
- Maintain and update existing bots, workflows and automation scripts under supervision.
- Monitor bot performance, investigate exceptions and support issue resolution.
- Carry out testing, validation and quality checks to ensure automations are reliable, accurate and fit for purpose.
- Work with business users to gather feedback and identify continuous improvement opportunities.
- Maintain documentation, standard operating procedures, knowledge articles and user guides.
- Support governance, security and compliance requirements, including data protection, access controls and responsible AI principles.
- Participate in project meetings, workshops and sprint reviews as required.
- Keep up to date with emerging automation, AI and low-code/no-code technologies.
Working week
9am - 5.30pm.
Skills
Training & development
The AI & Automation Specialist programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, well-being, and readiness for assessments.
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Company benefits
- Free access to YuLife well-being app.
- Free lunch once a month.
- Birthday off.
- Volunteering day on top of your AL.
- Free Fuel Friday.
- Employee store.
Things to consider
Entry requirements:
- Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.)
OR equivalent work experience (typically 2 years in a relevant role)
AND - 5 x GCSE’s including English & maths at Grade 4 (C) or above.
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
About XMA
At XMA, we strive to unlock our clients’ potential by delivering innovative solutions and services that meet their needs. Then, we go the eXtra mile. Because we believe in eXceptional.
XMA supports your business every step of the way with our range of solutions and services, each one market-leading and fine-tuned to perfection. From seamlessly deployed hardware and bespoke software solutions, to shielding your assets with cutting-edge security, let our expertise steer your business. We’re with you every step of the way, helping you elevate customer satisfaction, streamline operational efficiency, and fuel growth. With over 35 years in the business and best-in-class solutions, see where eXceptional takes you.
This role is in Reading. If you'd be moving for it, a room in a shared house there typically runs £650–£900 a month.