Sales & Retail
Customer Service Apprenticeship - BANBURY HEARCARE SPECSAVERS
SPECSAVERS OPTICAL SUPERSTORES LIMITED · SPECSAVERS OPTICAL SUPERSTORES LIMITED
Location
Banbury
Postcode
OX16 5PN
Salary
£17,101.92 a year
Duration
1 Year
Hours per week
40h
Positions available
1
Level
Level 2 – Intermediate
Qualification
Customer service practitioner (level 2)
Start date
21 October 2026
Application deadline
30 September 2026
Posted
14 September 2026
Vacancy reference
2000053315
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Requirements
Functional Skills in maths and English, if required
Working week
Days and shifts TBC, full-time to include weekend working.
Skills
Communication skillsOrganisation skillsAdministrative skillsTeam working
Required qualifications
Desired
GCSE · Maths · Grade 9-3 (A*-D)
Training & development
- Level 2 Customer Service Practitioner
- Functional Skills in maths and English, if required
How training will be delivered is to be confirmed.
Future prospects
- At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Things to consider
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis.
This is an entry level position, you must not have worked in the customer service sector before.
About SPECSAVERS OPTICAL SUPERSTORES LIMITED
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.