Front-of house- public facing — Provide a welcoming, professional reception for pupils, parents, staff, and visitors; manage enquiries in person, by phone, and via email. Attendance administration — Record pupil lateness, ensure absence messages are passed on Safeguarding compliance — Ensure visitor and pupil sign‑in procedures, ID checks Communication coordination — Prepare letters, newsletters, messages, and digital updates for families; support staff communication systems. Pupil records management — Update pupil information, process admissions and leavers. Administrative support — Assist senior leaders and teachers with photocopying, filing, scheduling, and document preparation. Finance and ordering — Process orders and supplies upon delivery Medical and first‑aid support — Maintain first aid records, medical records, and liaise with parents regarding pupil health needs and/or medication. Event coordination — Support organisation of school trips and whole‑school events. Confidentiality and professionalism — Handle sensitive information discreetly and uphold GDPR requirements. As part of this apprenticeship, the successful candidate will undertake a structured training programme that includes: On-the-job training – gaining practical experience within a school / office setting. Off-the-job training – attending sessions covering safeguarding, behaviour management, child development, and learning strategies. Regular assessments and feedback to track progress and improve skills. Additional learning support, particularly in literacy, numeracy, and communication. This is an excellent opportunity to develop a career in education with progression opportunities available upon successful completion. Entry Requirements & Expectations A strong interest in working in an educational setting. A willingness to learn and undertake professional training. A commitment to completing the apprenticeship and gaining the qualification. Good communication, teamwork, and interpersonal skills. A professional and responsible approach to working with children. Full adherence to school safeguarding and conduct policies.