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(App873) Apprentice Bookings Assistant Level 3

TRANSLATE UK LIMITED · CALDERDALE COLLEGE
Location
Halifax
Postcode
HX1 2AF
Salary
£15,995.20 a year
Duration
1 Year 6 Months
Hours per week
38.45h
Positions available
1
Level
Level 3 – Advanced
Qualification
Business administrator (level 3)
Start date
1 December 2026
Application deadline
30 November 2026
Posted
6 October 2026
Vacancy reference
2000057719

Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).

About the role

To undertake any Bookings or clerical duties within the office environment.
• Manging Bookings requests.
• Taking bookings from customers and booking interpreters via e-mail and phone
• Quoting for customers and negotiating rates with Interpreters
• Working with Senior Management to grow and develop the Bookings department
• Cultivate and maintain relationships with customers, understanding their language service needs and positioning our services to meet them
• Following up with interpreters to ensure effective delivery
• Acting as a point of contact for interpreters and customers, recording issues and achievements.
• Accurately disseminating information and sharing appropriately
• Ensuring daily, weekly and monthly deadlines are met
• Ensuring jobs are not left open for longer than necessary.
• Reporting issues that may lead to quality and delivery to management.
• Any other tasks as relevant.

Working week

Monday – Friday 08.45-17.30

Skills

Communication skillsIT skillsAttention to detailOrganisation skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiative

Required qualifications

Desired
GCSE · English and Maths · Grade 9 - 4 / A* - C

Training & development

Future prospects

To be discussed on completion of apprenticeship.

About TRANSLATE UK LIMITED

Translate UK Ltd. was founded in 2006 to provide translation and interpreting services to businesses across the North of England. Since then, we have successfully grown and have expanded to work with clients in both the public and private sectors throughout the UK. We provide translation and interpreting services in and out of all major languages and we specialise in providing our services in even the most obscure languages. We are a family business at heart. Each of our clients, linguists and staff members is important to us, and we’re proud of the community we’ve built here. Our team is passionate about people, and we provide a service which shows how much we care and upholds each of our core values: equality, integrity and excellence.

Contact name
Scarlett Whitehead
Contact email
scarlett.whitehead@calderdale.ac.uk