TechnologyBusiness
Technology Support Apprentice
Wokingham Borough Council · LDN APPRENTICESHIPS LTD
Location
Berkshire
Postcode
RG40 1BN
Salary
£25,615 a year
Duration
1 Year 6 Months
Hours per week
37h
Positions available
1
Level
Level 3 – Advanced
Qualification
Information communications technician (level 3)
Start date
18 January 2027
Application deadline
29 November 2026
Posted
5 November 2026
Vacancy reference
2000062734
Disability Confident
✓ Yes
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
- To provide support to internal staff
- To work towards the level 3 Information Communication Technician Apprenticeship with LDN
- Setting up laptops, tablets and desktop computers for staff use
- Resolving non-complex requests for customers, including application & account access
- Contribute to project work, supporting the wider team, as and when required
Working week
Monday to Friday, 9.00am to 5.00pm. Ability to travel to a variety of locations in the borough and work outside of standard office hours when required.
Skills
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience
Required qualifications
Desired
GCSE · English · Grade 4-9/A*-C
Desired
GCSE · Maths · Grade 4-9/A*-C
Training & development
This apprenticeship programme is delivered fully online.
Future prospects
Upon completion of the Level 3 Information Communication Technician apprenticeship, you could move from 1st line to 2nd or 3rd line support, IT Support Officer or similar roles.
About Wokingham Borough Council
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer.