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Finance

Insurance Apprenticeship Programme 2027 - Personal Lines

Howden
Location
Tooting
Salary
£23,000 per year
Duration
18 months
Hours per week
0h
Positions available
1
Level
Level 3 – Advanced
Qualification
Level 3
Start date
1 September 2027
Application deadline
13 November 2026
Vacancy reference
R0019711
Minimum grades
GCSE English grade C/4, GCSE Maths grade C/4
Disability Confident
✓ Yes

Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).

About the role

Join Howden's Personal Lines Insurance Apprenticeship Programme as a permanent role. You'll gain real experience in sales and customer service, work towards a recognised Level 3 insurance qualification, and build skills in client relationships, insurance solutions, and business development. The programme includes structured induction, hands-on training alongside experienced colleagues, and gradual responsibility increase in a fast-paced, target-driven sales environment. You'll support clients in finding suitable insurance solutions, secure new business opportunities, manage renewals, and develop professional communication skills.

Requirements

Must be a final year or recent school, sixth form or college leaver with full and unrestricted right to work in the UK. Must have lived permanently in the UK for the last 3 years. Must have achieved grade C/4 in GCSE English and Maths. Must not already hold a qualification that significantly overlaps with the apprenticeship content. Must be confident communicating with diverse people, resilient, curious and motivated to learn, energised by targets, able to build positive relationships, express ideas clearly verbally and in writing, comfortable with numbers, organised and dependable.

Working week

Expected to work in the office at least 4 days per week during the 18-month apprenticeship. After completing apprenticeship, expected in office 5 days per week as this is a fully office-based role. Must live within commutable distance of Tooting office.

Skills

SalesCustomer ServiceCommunicationProblem SolvingRelationship BuildingTime ManagementNumeracyWritten Communication

Required qualifications

Essential
GCSE · English · Grade C/4
Essential
GCSE · Maths · Grade C/4
Essential
Apprenticeship · Insurance · Grade Level 3

Training & development

18-month structured development programme including: foundations of insurance, customer service and sales through hands-on experience; technical knowledge development; professional skills training; fully funded professional qualifications relevant to the role; learning how to find insurance solutions, secure new business, manage policy amendments and renewals, build client relationships, and maintain accurate records.

Company benefits

£23,000 annual salary and generous pension scheme. Completing fully funded professional qualifications relevant to the role. Structured learning and development through 18-month apprenticeship development programme. 22 days' annual leave plus bank holidays. Access to discounted personal health policies, wellbeing support and range of employee benefits and insurance products. Reasonable adjustments available including flexible hours and hybrid working (where applicable to role).

About Howden

Howden is a global insurance group with employee ownership at its heart. 24,000 employees spanning over 56 countries. The Personal Lines division operates across more than 100 high street branches and offices, supporting individuals and families protect what matters most through specialist personal insurance solutions including home, car, private medical and critical illness cover.
Website
www.howden.com