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Finance

Insurance Apprenticeship Programme 2027 - Personal Lines

Howden
Location
Bournemouth
Salary
£23,000 per year
Duration
18 months
Hours per week
37.5h
Positions available
1
Level
Level 3 – Advanced
Qualification
Level 3
Start date
1 September 2027
Application deadline
13 November 2026
Vacancy reference
R0019695
Minimum grades
GCSE English grade C/4, GCSE Maths grade C/4
Disability Confident
✓ Yes

Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).

About the role

Join Howden's Personal Lines Insurance Apprenticeship Programme as a permanent role while completing an 18-month development programme. You'll work with experienced colleagues in our sales team, helping clients find suitable insurance solutions for home, car, private medical and critical illness cover. Build relationships, develop sales skills, support with client renewals, and learn the foundations of insurance and customer service through hands-on experience and structured training.

Requirements

Must be a final year or recent school, sixth form or college leaver. Must have full and unrestricted right to work in the UK and have lived permanently in the UK for the last 3 years. Must have achieved grade C/4 in GCSE English and Maths. Must not already hold a qualification that significantly overlaps with the apprenticeship content. Must be confident communicating with people, resilient, curious and motivated to learn, energised by targets, organised, dependable, comfortable with numbers, and able to express ideas clearly verbally and in writing.

Working week

At least 4 days per week in the office during apprenticeship, then 5 days per week after completion. Fully office-based role.

Skills

SalesCustomer serviceCommunicationProblem-solvingRelationship buildingNumerical skillsTime managementClient relations

Required qualifications

Essential
GCSE · English · Grade C/4
Essential
GCSE · Maths · Grade C/4
Essential
Apprenticeship · Insurance · Grade Level 3

Training & development

You'll complete a structured 18-month development programme including a structured induction, hands-on learning in insurance foundations, customer service and sales, professional skills development, and technical knowledge building. You'll work towards a Level 3 Insurance apprenticeship qualification (fully funded). The programme includes structured learning and development throughout.
Future prospects
Upon completion of the 18-month apprenticeship, you will transition into a permanent role working 5 days per week in the office. You'll have developed technical knowledge, professional skills, confidence in sales and customer service, and achieved your Level 3 Insurance qualification.

Company benefits

£23,000 annual salary, generous pension scheme, fully funded professional qualifications relevant to your role, 22 days' annual leave plus bank holidays, access to discounted personal health policies, wellbeing support, range of employee benefits and insurance products, and reasonable accommodations available (flexible hours or hybrid working where applicable). Travel costs covered for assessment centre.

Things to consider

You must work in the office at least 4 days per week during your 18-month apprenticeship and must live within commutable distance of Bournemouth. After completion, you'll be expected in the office 5 days a week as this is a fully office-based role. You may only apply to one apprenticeship programme for the 2027 intake.

About Howden

Howden is a global insurance group with employee ownership at its heart. With 24,000 employees spanning over 56 countries, Howden operates across more than 100 high street branches and offices, supporting individuals and families protect the things that matter most through personal and commercial insurance solutions.