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Finance

Insurance Apprenticeship Programme 2027 - Personal Lines & Commercial Insurance

Howden
Location
Eastleigh
Salary
£23,000 per year
Duration
18 months
Hours per week
37.5h
Positions available
1
Level
Level 3 – Advanced
Qualification
Level 3
Start date
1 September 2027
Application deadline
13 November 2026
Vacancy reference
R0019702
Minimum grades
GCSE English and Maths grade C/4
Disability Confident
✓ Yes

Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).

About the role

Join Howden as an Insurance Apprentice in the Personal Lines & Commercial team. You'll gain real experience supporting clients in finding insurance protection for homes, cars, health and business risks. Work in one of four teams: Client Servicing, Claims, Insurance Sales or Renewals. Learn insurance foundations, customer service, sales through hands-on experience and structured training. Support colleagues in finding suitable insurance solutions, develop written communication skills, build client relationships, handle policy amendments and renewals, and maintain accurate client records.

Requirements

Final year or recent school, sixth form or college leaver. Confident communicating with people including over the phone. Resilient and comfortable in fast-paced environments. Curious and motivated to learn. Results-driven with commitment to targets. Good at building relationships and working with others. Clear verbal and written communication. Comfortable with numbers and basic numerical accuracy. Organised, dependable and effective time management. Must have full and unrestricted right to work in UK. Must have lived permanently in UK for last 3 years. Must have achieved grade C/4 in GCSE English and Maths. Must not already hold a qualification that significantly overlaps with apprenticeship content.

Working week

Expected to work in office 4-5 days per week. Must live within commutable distance.

Skills

Customer serviceSalesCommunicationWritten correspondencePhone communicationRelationship buildingNumerical accuracyTime managementProblem solving

Required qualifications

Essential
GCSE · English · Grade C/4
Essential
GCSE · Maths · Grade C/4
Essential
Apprenticeship · Insurance · Grade Level 3

Training & development

Structured 18-month development programme including induction, technical knowledge in insurance foundations and customer service, professional skills development, and confidence building. Fully funded professional qualifications relevant to role. Hands-on experience working alongside experienced colleagues with gradual increase in responsibility.
Future prospects
Upon completion, you will have achieved a Level 3 Insurance apprenticeship qualification and developed technical knowledge, professional skills and confidence to establish your career in insurance.

Company benefits

£23,000 salary and generous pension scheme. Fully funded professional qualifications relevant to role. Structured learning and development through 18-month apprenticeship programme. 22 days annual leave plus bank holidays. Discounted personal health policies. Wellbeing support. Range of employee benefits and insurance products. Employee-owned business culture.

About Howden

Howden is a global insurance group with employee ownership at its heart. 24,000 employees spanning over 56 countries. United by shared passion for insurance with a no-limits mindset. Culture-focused organisation where employees stay for the collaborative environment and shared values.