AI Automation Apprentice (Generali)
About the role
The role involves learning how to build and maintain automation pipelines, assist in integrating AI tools into business processes, and support testing and optimisation of solutions. Apprentices work closely with technical and business teams to improve efficiency, reduce manual effort, and ensure automation initiatives align with organisational objectives.
Role Overview
The AI Automation Apprentice is an entry-level role designed to develop practical skills in artificial intelligence (AI), automation technologies, and digital process optimisation. The apprentice will support the design, development, testing, and deployment of AI-driven and automated solutions that enhance operational efficiency and reduce manual workload across the organisation. Working alongside experienced It, security, and business teams, the apprentice will gain hands-on experience with automation platforms, scripting, and AI tools, while developing an understanding of governance, security, and compliance requirements in regulated environment.
Key Responsibilities:
Automation Development & Support
- Assist in designing and building automation workflows using tools such as Power Automate or Azure LogicApps
- Support the development of AI-enabled solutions such as chatbots and intelligent workflows
- Maintain and update existing automation processes
- Troubleshoot and resolve issues in automation pipelines
AI & Digital Solution Implementation
- Support the integration of AIcapabilities into business processes
- Assist in configuring and testing AI tools
- Participate in pilot projects for new AI technologies
- Document AI use cases and outcomes
Testing & Optimisation
- Conduct testing of automation workflows and AI solutions
- Identify bugs and improvement opportunities
- Support performance monitoring
- Ensure solutions meet quality standards
Collaboration
- Work with business users to identify AI/automation opportunities
- Gather and document requirements
- Provide user guidance
- Participate in meetings and workshops
Documentation
- Maintain clear documentation for AI/automation workflows
- Develop user guides and SOPs
- Support audit documentation
Security & Compliance
- Ensure solutions align with security policies
- Support GDPR and regulatory compliance
- Identify and escalate risks
- Maintain audit trails
Continuous Learning
- Pursue training in AI and automation
- Stay up to date with new technologies
- Seek feedback and improve skills
Requirements
Working week
Monday to Friday Shifts to be confirmed
Skills
Required qualifications
Training & development
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
- Progress to a permanent role
Things to consider
- Understanding of IT systems and applications (e.g., how business software and workflows operate) will be an advantage
- Awareness of automation concepts (e.g., workflows, triggers, tasks)
- Basic familiarity with Microsoft 365 tools (Excel, Teams, SharePoint)
- Exposure to low-code/no-code platforms (e.g., Power Automate) is beneficial
About ASSICURAZIONI GENERALI SPA
A regulated UK extension of Generali’s Italian headquarters, enabling the Group to operate in the UK market while maintaining centralised governance with local regulatory compliance. Provides a regulated presence in the UK to support: Multinational insurance programmes, Corporate and commercial insurance services, Cross-border EU/UK business coordination.