← Back to browse
BusinessSales & Retail

Customer Service Apprentice

Molson Coors Beverage Company · HIT TRAINING LTD
Location
Burton on Trent
Postcode
DE14 1NG
Salary
£19,000 a year
Duration
2 Years
Hours per week
35h
Positions available
2
Level
Level 2 – Intermediate
Qualification
Customer service practitioner (level 2)
Start date
6 September 2027
Application deadline
15 January 2027
Posted
14 October 2026
Vacancy reference
2000059109
Disability Confident
✓ Yes

Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).

About the role

  • As a Customer Service Apprentice, you’ll play a vital role as the voice of our business - supporting pubs, restaurants, and other customers with equipment inquiries and maintenance requests 
  • You will apply your passion, dedication, and talent to help our business grow and be to be first choice for our people, our customers and our consumers
  • In return we’ll develop and invest in your skills and experience and give you the best start on your career journey
  • Based on a hybrid schedule at our Burton-on-Trent Head Office, you’ll build skills, handle diverse tasks, and foster strong relationships with colleagues and customers

Working week

Monday - Friday. Shifts to be confirmed.

Skills

AdaptableCuriousCollaborativePassionateProactive

Required qualifications

Essential
GCSE · Maths, English, Science · Grade 5 GCSE (grades 4-9)

Training & development

  • Customer Service Practitioner Level 2 Apprenticeship Standard
Future prospects
  • Customer Service Practitioner

About Molson Coors Beverage Company

Molson Coors has been bringing people together over a cold beer for more than 200 years. Our brands include Coors, Carling, Madri Excepcional, Blue Moon, Staropramen, Doom Bar, Aspall and Rekorderlig. We operate in over 100 countries, with 16,000 colleagues who care about great beer, responsible drinking and a more sustainable future.

Website
www.molsoncoors.com
Contact name
Rebecca Marandola
Contact email
rebecca.marandola@molsoncoors.co.uk