Life & Income Protection Insurance Apprenticeship Programme
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
- Learn the foundation of insurance and customer service through hands-on experience and structured training
- Work alongside experienced advisors to understand how customer requirements are assessed and how appropriate insurance protection is recommended based on their individual needs
- Build rapport with our customers and help understand their background and medical history
- Keep accurate and up-to-date client records across multiple systems
- Deliver exceptional customer service and learn how to manage telephone conversations with professionalism and empathy
- Learn how to work with and build relationships with underwriters at insurance companies and support our advisors with chasing any missing information
Working week
Monday to Friday 9:00am to 5:30pm
Skills
Required qualifications
Training & development
- Insurance Practitioner Level 3
Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you'll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.
About HOWDEN UK GROUP LIMITED
Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.