• Front-End Development & User Experience: Learn to build visually appealing, accessible and user-friendly interfaces using JavaScript, HTML and CSS. Work with colleagues and customers to understand requirements and contribute to design briefs, wireframes and mock-ups using tools such as Figma, ensuring applications deliver a positive user experience.
• Back-End Integration & Emerging Technologies: Learn how front-end applications connect with back-end services, including Python-based solutions and AWS infrastructure, to create functional, scalable software. Explore AI tools and agentic software engineering to improve user experiences, automate tasks and enhance customer service solutions.
• Version Control & Team Collaboration: Use Git to manage code, contribute to projects and collaborate with developers through code reviews and feedback. Take part in daily team check-ins, share progress, manage priorities and communicate challenges or blockers promptly.
• Testing, Quality Assurance & Secure Development: Support unit and integration testing, identify bugs and help ensure applications work reliably across different scenarios. Follow coding standards and secure-development policies, complete security training and raise potential vulnerabilities or security concerns with the appropriate team members.
• Issue Management, Documentation & Software Maintenance: Record bugs and issues, update project briefs and contribute to technical documentation, reusable components, templates and internal knowledge. Help maintain accessible, reliable and supportable applications through troubleshooting, monitoring, release processes and effective handovers.
• Apprenticeship Development & Progression: Work with the Engineering Manager and apprenticeship provider to follow your development plan, act on feedback, achieve competency milestones and maintain the evidence portfolio required to complete your Level 4 qualification.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.

• 25 days annual leave plus public holidays.
  Pension scheme, starting at 5% employee contributions.
  Private healthcare, with the option to add family members.
  Worldwide travel insurance, including health insurance.
  Income protection covering 75% of salary for up to five years, subject to scheme terms.
  Life cover worth four times your salary.
  Employee Assistance Programme.
  Employee discount programme.

Route 101 helps businesses improve their operations and customer experiences through innovative software and cloud-based solutions. The Innovation Hub is at the heart of exploring new ideas, developing skills and embracing emerging technologies. You’ll join a collaborative team where creativity, curiosity and continuous improvement are encouraged, with opportunities to experiment with new technologies, including artificial intelligence (AI), to shape the future of customer service.