Provide administrative support to the bakery management and wider team

Answer customer enquiries by phone, email and in person

Process customer orders and maintain accurate records

Manage diaries, bookings and delivery schedules

Assist with stock ordering and supplier administration

Maintain databases, spreadsheets and filing systems

Support invoicing, purchase orders and basic financial administration

Coordinate communications with customers, suppliers and delivery partners

Assist with organising catering and corporate orders

Monitor and update internal systems and business documentation

Prepare reports, correspondence and administrative documents

Support recruitment, staff records and training administration where required

Help maintain health and safety, compliance and operational records

Assist with marketing activities, promotions and customer communications

Provide general office support to ensure the smooth running of the business

Work collaboratively with bakery, café and management teams

Contribute to improving business processes and efficiency

Work towards achieving the Level 3 Business Administrator Apprenticeship qualification

Training completed online and in the workplace

Our client is an award-winning artisan food business known for producing high-quality baked goods and delivering outstanding customer service. Operating in a fast-paced environment, they work with retail, wholesale and corporate customers, combining traditional craftsmanship with modern business practices. This apprenticeship offers excellent exposure to business operations, customer service and administration within a growing and successful organisation.