• Plan, organise and carry out external inspections and assessment of a caseload as part of a busy regulatory/statutory service in line with service objectives, policy and processes.
• Undertake external inspections and visits for evidence gathering and checking compliance with formal legal notices.
• Prepare letters/correspondence to property owners and other relevant persons relating vacant properties on time to the required professional standard in accordance with policy and procedures.
• Identify external housing related faults on vacant properties and escalate as appropriate for further investigation.
• Support the Senior Enforcement Officers.
• Produce reports, gather evidence, conduct interviews under caution, request /prepare witness statements, send letters/questionnaires
• Investigate complaints and respond to service requests
• Work collaboratively with colleagues and stakeholders to enhance the role throughout the Council.
• Assist in the triaging of work on a case by case basis and in line with the risk to ensure cases receive the most appropriate response in line with policies and processes.

The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.