• Assist the in-house Data Analyst with gathering, checking and organising data relating to clients, confirmation rates, languages, services, KPIs, finance and other business requirements.
• Learn and follow agreed processes for producing accurate data, escalating questions or inconsistencies to the in-house Data Analyst.
• Support the preparation of routine management reports and dashboards under supervision.
• Maintain and update customer and supplier databases accurately, following guidance and data-protection requirements.
• Assist with vetting and registering interpreters and translators and keeping records up to date.
• Respond to routine interpreter enquiries, record issues and achievements, and refer more complex matters to the appropriate colleague.
• Share information accurately and appropriately, seeking approval where required.
• Work towards daily, weekly and monthly deadlines with support from the in-house Data Analyst.
• Provide basic troubleshooting and administrative support to the team, escalating technical or complex issues.
• Complete apprenticeship learning, training and assessments, applying new skills in the workplace.
• Undertake other relevant duties as required, including supporting the registration of interpreters in line with business demand and the approved registration criteria, under the supervision of the in-house Data Analyst.

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Translate UK began by serving language needs across Yorkshire and now works across the UK, Europe and Asia. The team focuses on flexible, professional and confidential support, matching clients with qualified linguists suited to the appointment, document or sector.