BusinessCare
Business Administration Apprentice
CHERISH HOME CARE LTD · TRANSWORLD PUBLICATIONS SERVICES LIMITED
Location
West Bromwich
Postcode
B70 8ET
Salary
£15,600 a year
Duration
1 Year 6 Months
Hours per week
37.5h
Positions available
1
Level
Level 3 – Advanced
Qualification
Business administrator (level 3)
Start date
23 November 2026
Application deadline
20 November 2026
Posted
5 November 2026
Vacancy reference
2000062760
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
- Dealing with incoming and outgoing telephone calls
- Dealing with incoming and outgoing post
- Liaising with clients, service providers and health care practitioners
- Liaising with internal departments to ensure an excellent level of service is provided
- Welcoming visitors and assisting with hospitality
- Answering incoming telephone calls
- Scanning, filing, and archiving paperwork
- Following company procedure and workflow arrangements
- Recording, updating and archiving information
- Use of office equipment (photocopier, fax machine etc.)
Requirements
English and maths Functional Skills (if applicable). Minimum of 6 hours off-the-job training per week at employer premises. One day per month training at Protocol Consultancy Services in Birmingham City Centre.
Working week
Monday- Friday 9.00am- 5.00pm.
Skills
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingNon judgementalWillingness to learn
Required qualifications
Essential
GCSE · English and Maths · Grade 4-9
Training & development
- Business Administrator Level 3 Apprenticeship Standard
- English and maths Functional Skills (if applicable)
- Minimum of 6 hours off-the-job training per week at employer premises
- One day per month training at Protocol Consultancy Services in Birmingham City Centre
Future prospects
- A full-time role may be available to the successful candidate at the end of the apprenticeship
- Increments in pay based on performance reviews
Things to consider
The ideal candidate will be a team player who is also able to use their own initiative. Candidates will need to be outgoing with a strong work ethic and a mature attitude.
About CHERISH HOME CARE LTD
Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley. It provides care in the community.
Website
www.cherishhomecare.co.uk/Contact name
Ben Farmer
Contact phone
01212362634
Contact email
bfarmer@protocolgroup.co.uk