Sales & Retail
Customer Service Apprenticeship - Stockton Specsavers
SPECSAVERS OPTICAL SUPERSTORES LIMITED · SPECSAVERS OPTICAL SUPERSTORES LIMITED
Location
Stockton-On-Tees
Postcode
TS18 1RG
Salary
£16,567.48 a year
Duration
1 Year
Hours per week
38.75h
Positions available
1
Level
Level 2 – Intermediate
Qualification
Customer service practitioner (level 2)
Start date
26 October 2026
Application deadline
12 October 2026
Posted
29 September 2026
Vacancy reference
2000056027
Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).
About the role
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids/glasses are ready or delayed as appropriate
Working week
Days and shifts TBC - Full-time to include weekend working.
Skills
Communication skillsOrganisation skillsAdministrative skillsTeam working
Required qualifications
Desired
GCSE · Maths · Grade 9-3 (A*-D)
Training & development
- Level 2 Customer Service Practitioner Apprenticeship Standard
Future prospects
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Things to consider
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.
About SPECSAVERS OPTICAL SUPERSTORES LIMITED
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.