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Finance

Life & Income Protection Insurance Apprenticeship Programme 2027

Howden
Location
Gloucester
Salary
£23,000 per year
Duration
18 months
Hours per week
37.5h
Positions available
1
Level
Level 3 – Advanced
Qualification
Level 3
Start date
1 September 2027
Application deadline
13 November 2026
Vacancy reference
R0019701
Minimum grades
GCSE Maths grade 4, GCSE English grade 4
Disability Confident
✓ Yes

Apprenticeships are open from age 16, once you have finished Year 11 (S4 in Scotland).

About the role

Join Howden's Life & Income Protection Insurance Apprenticeship Programme as a permanent role while completing an 18-month development programme. You'll help individuals and families protect their financial future, working alongside experienced colleagues to understand insurance applications and customer requirements. The role involves learning insurance fundamentals, working with advisors and underwriters, managing client records, and delivering exceptional customer service.

Requirements

Full and unrestricted right to work in the UK. Lived permanently in the UK for the last 3 years. Grade C/4 in GCSE English and Maths. No prior insurance experience required.

Working week

Expected to work in office at least 3-4 days per week at start of programme. Mandatory office days reduce to 2 days per week once trained. Must live within commutable distance of Gloucester.

Skills

Customer serviceCommunicationRelationship buildingTelephone managementDetail orientationRecord managementProblem solvingEmpathy

Required qualifications

Essential
GCSE · Maths · Grade 4
Essential
GCSE · English · Grade 4
Essential
Apprenticeship · Insurance · Grade Level 3

Training & development

Structured 18-month development programme including foundation insurance and customer service training through hands-on experience. You will work alongside experienced advisors, learn how customer requirements are assessed, understand insurance protection recommendations, build client relationships, manage records across multiple systems, and develop professional telephone and underwriter management skills.
Future prospects
Upon completion of the 18-month apprenticeship programme, you will achieve a Level 3 Insurance qualification and be equipped with technical knowledge, professional skills and confidence to advance your career in insurance.

Company benefits

£23,000 salary with generous pension scheme. 23 days annual leave plus bank holidays. Fully funded professional qualifications relevant to role. Access to discounted personal health policies, wellbeing support, and range of employee benefits and insurance products. Structured learning and development throughout 18-month programme.

Things to consider

You may only apply to one apprenticeship programme for the 2027 intake. Duplicate applications will not be considered. Must be able to work in office at least 3-4 days per week initially, reducing to 2 days per week. Reasonable adjustments available including flexible hours and hybrid working (subject to role requirements).

About Howden

Howden is a global insurance group with employee ownership at its heart. With 24,000 employees spanning over 56 countries, the company is united by a shared passion and no-limits mindset. Known for strong company culture focused on work-life balance, career progression, sustainability and volunteering.
Website
www.howdengroup.com