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Support Worker Apprentice

HYLAND SUPPORT SERVICES LTD · P.T.P. TRAINING LIMITED
Location
Birmingham
Postcode
B31 2SL
Salary
£14,560 a year
Duration
2 Years 3 Months
Hours per week
35h
Positions available
1
Level
Level 4 – Higher
Qualification
Children, young people and families practitioner (level 4)
Start date
1 December 2026
Application deadline
30 November 2026
Posted
21 October 2026
Vacancy reference
2000060242

About the role

Responsibilities Include but not limited to:

  • Welfare Promotion and Safeguarding: Dedicate efforts to promote and safeguard the welfare of young people entrusted in our service, ensuring a secure and nurturing environment inclusive to all our young people.
  • Support And Encouragement: Provide consistent support and encouragement to young people, creating a positive atmosphere that promotes their well-being and personal growth.
  • Active Listening Skills: Demonstrate adept active listening skills by engaging with young people in a calm and non-threating manner. Utilise curiosity, through thoughtful questions to enhance comprehension and acknowledge their perspectives effectively.
  • Contribution To Development: Contribute significantly to the positive development of young people by facilitating a healthy and secure lifestyle. Engage them in meaningful activities and serve as a consistent and caring adult role model.
  • Engagement In Healthy Lifestyle Choices: Actively participate in planning and implementing activities that the young people enjoy and contributes to the physical, mental, and emotional well-being of each young person.
  • Consistent Role Modelling - Demonstrate consistency in serving as a positive role model, guiding and inspiring our young people to develop essential life skills and behaviours that contributes to their overall growth and development. Helping them become well equipped for independence.

Due to the age of the young people we support, and the importance of maintaining clear professional boundaries, our organisation has established a minimum age requirement of 22+ for staff working directly with our young people.

Requirements

Minimum age 22+ for staff working directly with young people. Functional skills maths and English if required.

Working week

Shift times can be: 8am - 3pm 3pm - 10pm 10pm - 8am (Sleep in shifts - Must work 2 sleep in shifts per week).

Skills

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsLogicalTeam workingInitiativeNon judgementalPatience

Required qualifications

Essential
GCSE · English · Grade 4 and above
Essential
GCSE · Math's · Grade 4 and above

Training & development

  • Children, Young People & Families Practitioner Level 4
  • Relevant workplace training. 
  • Functional skills math's and English if required. 
Additional training
  • Workshops can be delivered face to face or online. They will be either in groups or 1-2-1 depending on workplace demands and schedules. Half day workshops will be delivered bi-monthly
Future prospects

To be decided once qualification has been achieved. 

Things to consider

Due to the age of the young people we support, and the importance of maintaining clear professional boundaries, our organisation has established a minimum age requirement of 22+ for staff working directly with our young people.

About HYLAND SUPPORT SERVICES LTD

We are a trusted provider of Supported Accommodation based in South Birmingham. Fully registered with OFSTED, we operate five local homes where our dedicated and compassionate team supports and empowers young people to thrive. We put young people at the HEART of our homes which forms the foundations of our HEART ethos.

Website
www.hyland-homes.com/
Contact name
PTP Recruits
Contact phone
01922651100
Contact email
ptprecruits@ptp-training.co.uk
If this one works out

This role is in Birmingham. If you'd be moving for it, a room in a shared house there typically runs £500–£750 a month.

What rent could you afford on £14,560?Moving to BirminghamRenting at 18