Starting work · Updated August 2026

Broadband, phone and bills in your first place

Two things to get right: order the broadband before you move, and never be the only name on every account.

What bills actually are

In a typical share, per person per month:

BillPer person
Gas and electricity£40–£80
Water£10–£20
Broadband£7–£12
Council tax£40–£70
TV licence (if anyone watches live or iPlayer)£4
Contents insurance£5–£10
Total£105–£195

Energy is the volatile line and it is seasonal — a bill set in June will not cover January. If you are on a fixed monthly direct debit, expect to build a credit balance in summer that gets eaten in winter, and do not treat a summer surplus as spare money.

Contract length is the decision that matters

Match the contract to the tenancy

A 24-month broadband contract in a 12-month tenancy means either paying an exit fee or paying for service at an address you have left. Take the 12-month option even at a slightly higher monthly price, or check the provider's home-move policy before signing.

The same applies to phone contracts. A 24-month handset contract is a loan for a phone dressed up as a monthly bill; SIM-only on a rolling contract keeps you flexible in a year when you may well move again.

Splitting bills without it becoming a problem

The account holder is liable for the full amount. If everything is in your name and a housemate leaves owing money, the supplier pursues you and it lands on your credit file — the same file a letting agent will check next year.

Comparing providers

Uswitch
Compares broadband by actual address. Check contract length against how long you expect to stay.
MoneySuperMarket contents insurance
Your landlord insures the building, never your belongings. Room-only contents policies are cheap.

Small things worth knowing

Common questions

How long does broadband take to set up?
Two to three weeks is normal, and longer if a new line or an engineer visit is needed. Order it as soon as you have a confirmed tenancy start date rather than after you move in.
Whose name should the bills be in?
Whoever's name is on an account is legally liable for the whole bill, not their share. Either put different bills in different people's names so the risk is spread, or use a bill-splitting service that bills each housemate individually.
Do I need contents insurance?
Your landlord insures the building and their own furniture. Nothing of yours is covered. Room-only contents policies are inexpensive and worth it once you add up a laptop, a phone and a bike.

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